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IIQE Exam Quiz 20 Topics Covers:
Policy Issuance
1. Policy Delivery
After Sales Service
2. Policy Changes
Claims
1. Maturity Claims
2. Death Claims
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- Question 1 of 30
1. Question
Mr. Lee has recently purchased a life insurance policy and is awaiting its delivery. Which of the following statements regarding policy delivery is correct?
CorrectPolicy delivery is a crucial aspect in insurance contracts, particularly in life insurance. It signifies the moment when the insurer transfers legal title of the policy to the insured and the insured accepts the terms and conditions outlined in the policy document. This process involves more than just mailing the policy or receiving the premium payment. It’s about both parties acknowledging and accepting the terms of the contract.
According to the “Guideline on Insurance Transactions – Policy Delivery” by the Insurance Authority of Hong Kong, policy delivery should involve a clear transfer of legal title and acceptance of the policy terms by both the insurer and the insured. This ensures that both parties are bound by the terms of the contract.
IncorrectPolicy delivery is a crucial aspect in insurance contracts, particularly in life insurance. It signifies the moment when the insurer transfers legal title of the policy to the insured and the insured accepts the terms and conditions outlined in the policy document. This process involves more than just mailing the policy or receiving the premium payment. It’s about both parties acknowledging and accepting the terms of the contract.
According to the “Guideline on Insurance Transactions – Policy Delivery” by the Insurance Authority of Hong Kong, policy delivery should involve a clear transfer of legal title and acceptance of the policy terms by both the insurer and the insured. This ensures that both parties are bound by the terms of the contract.
- Question 2 of 30
2. Question
Mrs. Wong wants to make changes to her existing life insurance policy. What should she consider before proceeding with the alterations?
CorrectWhen making changes to an existing life insurance policy, it’s essential for the policyholder to understand the potential impact of these alterations. Policy changes can indeed affect the premium amount and coverage terms. For instance, increasing coverage may result in higher premiums, while reducing coverage may lead to lower premiums. Additionally, changes such as adding riders or adjusting beneficiaries can also influence the policy’s terms and conditions.
The Insurance Companies Ordinance (Cap. 41) in Hong Kong stipulates that any changes to an insurance policy, regardless of the nature of the alteration, should be communicated to the policyholder in a clear and transparent manner. This includes informing the policyholder about any resulting changes in premiums or coverage terms.
IncorrectWhen making changes to an existing life insurance policy, it’s essential for the policyholder to understand the potential impact of these alterations. Policy changes can indeed affect the premium amount and coverage terms. For instance, increasing coverage may result in higher premiums, while reducing coverage may lead to lower premiums. Additionally, changes such as adding riders or adjusting beneficiaries can also influence the policy’s terms and conditions.
The Insurance Companies Ordinance (Cap. 41) in Hong Kong stipulates that any changes to an insurance policy, regardless of the nature of the alteration, should be communicated to the policyholder in a clear and transparent manner. This includes informing the policyholder about any resulting changes in premiums or coverage terms.
- Question 3 of 30
3. Question
Mr. Chan has received his life insurance policy document. What should he do upon receiving it to ensure everything is in order?
CorrectUpon receiving the life insurance policy document, it is crucial for the policyholder, in this case, Mr. Chan, to review it thoroughly. This ensures that the policy reflects the terms and conditions agreed upon during the application process. Reviewing the policy document allows Mr. Chan to verify the coverage details, premium amounts, beneficiaries, riders, and any other pertinent information.
According to the “Guideline on Point-of-Sale Transparency and Disclosure – Long Term Insurance” issued by the Insurance Authority of Hong Kong, insurance companies are required to provide clear and comprehensive information to policyholders at the point of sale, including details about the policy terms and conditions. Therefore, it is the responsibility of the policyholder to review the policy document carefully to ensure its accuracy and completeness.
IncorrectUpon receiving the life insurance policy document, it is crucial for the policyholder, in this case, Mr. Chan, to review it thoroughly. This ensures that the policy reflects the terms and conditions agreed upon during the application process. Reviewing the policy document allows Mr. Chan to verify the coverage details, premium amounts, beneficiaries, riders, and any other pertinent information.
According to the “Guideline on Point-of-Sale Transparency and Disclosure – Long Term Insurance” issued by the Insurance Authority of Hong Kong, insurance companies are required to provide clear and comprehensive information to policyholders at the point of sale, including details about the policy terms and conditions. Therefore, it is the responsibility of the policyholder to review the policy document carefully to ensure its accuracy and completeness.
- Question 4 of 30
4. Question
Ms. Lam wishes to change the beneficiary designation on her life insurance policy. What steps should she take to ensure the changes are valid?
CorrectChanging the beneficiary designation on a life insurance policy typically requires a formal written request to the insurance company. Verbal instructions may not suffice, as they lack the necessary documentation to validate the change. Therefore, Ms. Lam should submit a written request specifying the desired beneficiary change, along with any supporting documentation as required by the insurance company.
Under the “Insurance Companies Ordinance (Cap. 41)” in Hong Kong, insurance companies are mandated to follow proper procedures for policy changes, including beneficiary designations. Written requests ensure clarity and help prevent disputes regarding beneficiary changes. This requirement also serves to protect the interests of both the policyholder and the beneficiaries.
IncorrectChanging the beneficiary designation on a life insurance policy typically requires a formal written request to the insurance company. Verbal instructions may not suffice, as they lack the necessary documentation to validate the change. Therefore, Ms. Lam should submit a written request specifying the desired beneficiary change, along with any supporting documentation as required by the insurance company.
Under the “Insurance Companies Ordinance (Cap. 41)” in Hong Kong, insurance companies are mandated to follow proper procedures for policy changes, including beneficiary designations. Written requests ensure clarity and help prevent disputes regarding beneficiary changes. This requirement also serves to protect the interests of both the policyholder and the beneficiaries.
- Question 5 of 30
5. Question
Mr. Kwok has recently moved to a new address. How should he notify the insurance company about his change of address?
CorrectIn the event of a change of address, it is essential for the policyholder, Mr. Kwok, to promptly notify the insurance company. Written notification ensures that the change is documented and processed accurately. This helps prevent any potential delays or communication issues regarding important policy-related matters.
According to the “Guideline on Replacement of Long Term Insurance Business” issued by the Insurance Authority of Hong Kong, policyholders are required to inform insurance companies of any changes in personal information, including address changes, in a timely manner. Failure to update such information may result in difficulties in communicating important policy-related information or delays in receiving policy benefits. Therefore, prompt written notification is crucial to maintain the accuracy and effectiveness of the insurance policy.
IncorrectIn the event of a change of address, it is essential for the policyholder, Mr. Kwok, to promptly notify the insurance company. Written notification ensures that the change is documented and processed accurately. This helps prevent any potential delays or communication issues regarding important policy-related matters.
According to the “Guideline on Replacement of Long Term Insurance Business” issued by the Insurance Authority of Hong Kong, policyholders are required to inform insurance companies of any changes in personal information, including address changes, in a timely manner. Failure to update such information may result in difficulties in communicating important policy-related information or delays in receiving policy benefits. Therefore, prompt written notification is crucial to maintain the accuracy and effectiveness of the insurance policy.
- Question 6 of 30
6. Question
Mr. Ho has decided to surrender his life insurance policy before its maturity date. What factors should he consider before making this decision?
CorrectSurrendering a life insurance policy before its maturity date can have significant financial implications for the policyholder, Mr. Ho. One of the primary factors he should consider is any surrender charges imposed by the insurance company. These charges can vary depending on the policy’s terms and the duration for which it has been in force. Additionally, surrendering the policy may also impact the cash value accumulated within the policy, potentially resulting in a lower payout than expected.
According to the “Guideline on Benefit Illustrations – Long Term Insurance” by the Insurance Authority of Hong Kong, insurance companies are required to provide clear and accurate illustrations to policyholders, including information on surrender values and charges. Therefore, Mr. Ho should carefully review his policy documents and consult with his insurance advisor to understand the financial implications of surrendering his policy before making a decision.
IncorrectSurrendering a life insurance policy before its maturity date can have significant financial implications for the policyholder, Mr. Ho. One of the primary factors he should consider is any surrender charges imposed by the insurance company. These charges can vary depending on the policy’s terms and the duration for which it has been in force. Additionally, surrendering the policy may also impact the cash value accumulated within the policy, potentially resulting in a lower payout than expected.
According to the “Guideline on Benefit Illustrations – Long Term Insurance” by the Insurance Authority of Hong Kong, insurance companies are required to provide clear and accurate illustrations to policyholders, including information on surrender values and charges. Therefore, Mr. Ho should carefully review his policy documents and consult with his insurance advisor to understand the financial implications of surrendering his policy before making a decision.
- Question 7 of 30
7. Question
Ms. Cheung has recently gotten married and wishes to update her life insurance policy to include her spouse as a beneficiary. What steps should she take to make this change?
CorrectTo update the beneficiary designation on her life insurance policy to include her spouse, Ms. Cheung should submit a formal written request to the insurance company. Verbal instructions may not be sufficient, and waiting until the next policy anniversary could result in delays. Therefore, submitting a written request ensures that the change is documented and processed accurately.
Under the “Insurance Companies Ordinance (Cap. 41)” in Hong Kong, policyholders are required to follow proper procedures for beneficiary changes to ensure clarity and prevent disputes. This includes submitting written requests for any changes to beneficiary designations. By adhering to these procedures, Ms. Cheung can ensure that her spouse is included as a beneficiary according to her wishes.
IncorrectTo update the beneficiary designation on her life insurance policy to include her spouse, Ms. Cheung should submit a formal written request to the insurance company. Verbal instructions may not be sufficient, and waiting until the next policy anniversary could result in delays. Therefore, submitting a written request ensures that the change is documented and processed accurately.
Under the “Insurance Companies Ordinance (Cap. 41)” in Hong Kong, policyholders are required to follow proper procedures for beneficiary changes to ensure clarity and prevent disputes. This includes submitting written requests for any changes to beneficiary designations. By adhering to these procedures, Ms. Cheung can ensure that her spouse is included as a beneficiary according to her wishes.
- Question 8 of 30
8. Question
Mr. Yip has taken out a whole life insurance policy. He wants to understand the difference between policy dividends and policy loans. Which of the following statements accurately describes this difference?
CorrectIn the context of whole life insurance policies, policy dividends and policy loans serve different purposes. Policy dividends are payments made to the policyholder by the insurance company from its profits, typically resulting from favorable investment returns or lower-than-expected mortality rates. These dividends are not guaranteed and are usually provided to policyholders as a share in the insurer’s surplus.
On the other hand, policy loans allow policyholders to borrow funds from the insurer using the cash value of the policy as collateral. Policy loans accrue interest, which the policyholder is required to repay, either with interest or from the death benefit payable upon the insured’s death.
Understanding the distinction between policy dividends and policy loans is crucial for policyholders to make informed decisions about managing their insurance policies effectively.
IncorrectIn the context of whole life insurance policies, policy dividends and policy loans serve different purposes. Policy dividends are payments made to the policyholder by the insurance company from its profits, typically resulting from favorable investment returns or lower-than-expected mortality rates. These dividends are not guaranteed and are usually provided to policyholders as a share in the insurer’s surplus.
On the other hand, policy loans allow policyholders to borrow funds from the insurer using the cash value of the policy as collateral. Policy loans accrue interest, which the policyholder is required to repay, either with interest or from the death benefit payable upon the insured’s death.
Understanding the distinction between policy dividends and policy loans is crucial for policyholders to make informed decisions about managing their insurance policies effectively.
- Question 9 of 30
9. Question
Ms. Ng has decided to increase the coverage amount on her life insurance policy. What options does she have to accomplish this?
CorrectPolicyholders like Ms. Ng have the option to increase the coverage amount on their existing life insurance policies by requesting a policy change, subject to underwriting approval. This process typically involves submitting a formal request to the insurance company, along with any required documentation and information about the increased coverage amount.
Under the “Guideline on Underwriting Long Term Insurance Business” issued by the Insurance Authority of Hong Kong, insurance companies are required to conduct underwriting assessments for any changes to policy coverage amounts. Therefore, Ms. Ng should be prepared to undergo a review of her insurability, which may include providing updated medical information or undergoing additional underwriting procedures.
IncorrectPolicyholders like Ms. Ng have the option to increase the coverage amount on their existing life insurance policies by requesting a policy change, subject to underwriting approval. This process typically involves submitting a formal request to the insurance company, along with any required documentation and information about the increased coverage amount.
Under the “Guideline on Underwriting Long Term Insurance Business” issued by the Insurance Authority of Hong Kong, insurance companies are required to conduct underwriting assessments for any changes to policy coverage amounts. Therefore, Ms. Ng should be prepared to undergo a review of her insurability, which may include providing updated medical information or undergoing additional underwriting procedures.
- Question 10 of 30
10. Question
Mr. Leung has received a notice from his insurance company regarding a proposed policy change. What should he do next?
CorrectReceiving a notice from the insurance company regarding a proposed policy change warrants careful consideration on the part of the policyholder, Mr. Leung. It’s essential for him to review the notice and understand the implications of the proposed change before making a decision. This may involve assessing how the proposed change could impact the coverage, premiums, or other terms of the policy.
Under the “Insurance Companies Ordinance (Cap. 41)” in Hong Kong, insurance companies are required to provide clear and transparent communication to policyholders regarding any proposed changes to their policies. This includes providing sufficient information to allow policyholders to make informed decisions about whether to accept or reject the proposed changes.
IncorrectReceiving a notice from the insurance company regarding a proposed policy change warrants careful consideration on the part of the policyholder, Mr. Leung. It’s essential for him to review the notice and understand the implications of the proposed change before making a decision. This may involve assessing how the proposed change could impact the coverage, premiums, or other terms of the policy.
Under the “Insurance Companies Ordinance (Cap. 41)” in Hong Kong, insurance companies are required to provide clear and transparent communication to policyholders regarding any proposed changes to their policies. This includes providing sufficient information to allow policyholders to make informed decisions about whether to accept or reject the proposed changes.
- Question 11 of 30
11. Question
Mr. Cheng has recently experienced a significant change in his financial situation and is considering surrendering his life insurance policy to access the cash value. What factors should he consider before surrendering the policy?
CorrectBefore surrendering his life insurance policy, Mr. Cheng should carefully evaluate several factors to make an informed decision. These factors include any surrender charges imposed by the insurance company, which can diminish the cash value available for withdrawal. Additionally, Mr. Cheng should consider the impact of surrendering the policy on his financial goals and any potential tax consequences associated with accessing the cash value.
Under the “Insurance Companies Ordinance (Cap. 41)” in Hong Kong, insurance companies are required to disclose any surrender charges or penalties applicable to policy surrenders. Therefore, Mr. Cheng should review his policy documents and consult with his financial advisor to understand the financial implications of surrendering his policy before making a decision.
IncorrectBefore surrendering his life insurance policy, Mr. Cheng should carefully evaluate several factors to make an informed decision. These factors include any surrender charges imposed by the insurance company, which can diminish the cash value available for withdrawal. Additionally, Mr. Cheng should consider the impact of surrendering the policy on his financial goals and any potential tax consequences associated with accessing the cash value.
Under the “Insurance Companies Ordinance (Cap. 41)” in Hong Kong, insurance companies are required to disclose any surrender charges or penalties applicable to policy surrenders. Therefore, Mr. Cheng should review his policy documents and consult with his financial advisor to understand the financial implications of surrendering his policy before making a decision.
- Question 12 of 30
12. Question
Ms. Liu has decided to name her minor child as the beneficiary of her life insurance policy. What considerations should she take into account when designating a minor as a beneficiary?
CorrectNaming a minor child as the beneficiary of a life insurance policy requires careful consideration to ensure the proper management and protection of the insurance proceeds. Ms. Liu should appoint a legal guardian or establish a trust to manage the proceeds on behalf of the minor beneficiary until they reach the age of majority.
Under Hong Kong law, minors are generally not legally capable of managing financial assets, including life insurance proceeds. Therefore, appointing a legal guardian or establishing a trust ensures that the proceeds are managed responsibly and used for the minor’s benefit in accordance with Ms. Liu’s wishes.
IncorrectNaming a minor child as the beneficiary of a life insurance policy requires careful consideration to ensure the proper management and protection of the insurance proceeds. Ms. Liu should appoint a legal guardian or establish a trust to manage the proceeds on behalf of the minor beneficiary until they reach the age of majority.
Under Hong Kong law, minors are generally not legally capable of managing financial assets, including life insurance proceeds. Therefore, appointing a legal guardian or establishing a trust ensures that the proceeds are managed responsibly and used for the minor’s benefit in accordance with Ms. Liu’s wishes.
- Question 13 of 30
13. Question
Mr. Wong has decided to surrender his universal life insurance policy. How does surrendering a universal life insurance policy differ from surrendering a traditional whole life insurance policy?
CorrectSurrendering a universal life insurance policy differs from surrendering a traditional whole life insurance policy in several ways. Unlike whole life insurance, universal life insurance policies often have more flexibility in premium payments and death benefit options. However, surrendering a universal life insurance policy may still result in surrender charges and a loss of the accumulated cash value, depending on the policy’s terms and conditions.
Under the “Guideline on the Exercising of Insurance Powers by the Insurance Authority” in Hong Kong, insurance companies are required to provide clear and transparent disclosure of surrender charges applicable to universal life insurance policies. Therefore, Mr. Wong should review his policy documents and consult with his insurance advisor to understand the financial implications of surrendering his universal life insurance policy before making a decision.
IncorrectSurrendering a universal life insurance policy differs from surrendering a traditional whole life insurance policy in several ways. Unlike whole life insurance, universal life insurance policies often have more flexibility in premium payments and death benefit options. However, surrendering a universal life insurance policy may still result in surrender charges and a loss of the accumulated cash value, depending on the policy’s terms and conditions.
Under the “Guideline on the Exercising of Insurance Powers by the Insurance Authority” in Hong Kong, insurance companies are required to provide clear and transparent disclosure of surrender charges applicable to universal life insurance policies. Therefore, Mr. Wong should review his policy documents and consult with his insurance advisor to understand the financial implications of surrendering his universal life insurance policy before making a decision.
- Question 14 of 30
14. Question
Ms. Kwok has received a notice from her insurance company informing her about a change in the premium rates for her life insurance policy. What options does she have in response to this notice?
CorrectWhen a life insurance company notifies a policyholder like Ms. Kwok about a change in premium rates, the policyholder typically has options to consider. Ms. Kwok can choose to accept the premium rate change and continue with her existing coverage, or she may decide to explore alternative coverage options, such as shopping for a new policy with different premium rates.
Under the “Insurance Companies Ordinance (Cap. 41)” in Hong Kong, insurance companies are required to provide policyholders with clear and timely communication regarding changes to premium rates or other policy terms. However, policyholders generally have the freedom to make informed decisions about whether to accept such changes or seek alternative coverage options.
IncorrectWhen a life insurance company notifies a policyholder like Ms. Kwok about a change in premium rates, the policyholder typically has options to consider. Ms. Kwok can choose to accept the premium rate change and continue with her existing coverage, or she may decide to explore alternative coverage options, such as shopping for a new policy with different premium rates.
Under the “Insurance Companies Ordinance (Cap. 41)” in Hong Kong, insurance companies are required to provide policyholders with clear and timely communication regarding changes to premium rates or other policy terms. However, policyholders generally have the freedom to make informed decisions about whether to accept such changes or seek alternative coverage options.
- Question 15 of 30
15. Question
Mr. Li has decided to decrease the coverage amount on his life insurance policy to reduce his premium payments. What factors should he consider before making this change?
CorrectBefore decreasing the coverage amount on his life insurance policy, Mr. Li should carefully assess his financial circumstances and insurance needs. Decreasing the coverage amount may result in lower premium payments, but it could also leave him underinsured in the event of a financial loss or unforeseen circumstances.
Under the “Guideline on Underwriting Long Term Insurance Business” issued by the Insurance Authority of Hong Kong, insurance companies are required to conduct underwriting assessments for any changes to policy coverage amounts. Therefore, Mr. Li should consider whether his current coverage aligns with his financial goals and whether decreasing the coverage amount is appropriate given his current situation.
IncorrectBefore decreasing the coverage amount on his life insurance policy, Mr. Li should carefully assess his financial circumstances and insurance needs. Decreasing the coverage amount may result in lower premium payments, but it could also leave him underinsured in the event of a financial loss or unforeseen circumstances.
Under the “Guideline on Underwriting Long Term Insurance Business” issued by the Insurance Authority of Hong Kong, insurance companies are required to conduct underwriting assessments for any changes to policy coverage amounts. Therefore, Mr. Li should consider whether his current coverage aligns with his financial goals and whether decreasing the coverage amount is appropriate given his current situation.
- Question 16 of 30
16. Question
Mr. Wong has a whole life insurance policy that has reached its maturity date. Which of the following options best describes what will happen upon maturity of his policy?
CorrectAccording to the Insurance Companies Ordinance (Cap. 41), upon reaching the maturity date of a whole life insurance policy, the policyholder is entitled to receive a lump sum payment equal to the sum assured, as the policy reaches its termination point. This payment represents the accumulation of premiums and interest over the policy term.
IncorrectAccording to the Insurance Companies Ordinance (Cap. 41), upon reaching the maturity date of a whole life insurance policy, the policyholder is entitled to receive a lump sum payment equal to the sum assured, as the policy reaches its termination point. This payment represents the accumulation of premiums and interest over the policy term.
- Question 17 of 30
17. Question
Mrs. Chan’s husband recently passed away. He had a life insurance policy in place. Which of the following steps should Mrs. Chan take to claim the death benefit?
CorrectIn the event of the death of the policyholder, the beneficiary (in this case, Mrs. Chan) needs to initiate the claim process by contacting the insurer or visiting their office to request a claim form. The insurer will require certain documentation, such as a death certificate and the policy document, to process the claim efficiently.
IncorrectIn the event of the death of the policyholder, the beneficiary (in this case, Mrs. Chan) needs to initiate the claim process by contacting the insurer or visiting their office to request a claim form. The insurer will require certain documentation, such as a death certificate and the policy document, to process the claim efficiently.
- Question 18 of 30
18. Question
Miss Li has a term life insurance policy that she has maintained for several years. She decides to surrender her policy prematurely. What can she expect to receive upon surrendering her policy?
CorrectAccording to the policy terms, surrendering a term life insurance policy prematurely typically results in receiving only the premiums paid without any interest or bonuses. Unlike with whole life policies, there is no cash value or accrued bonuses associated with term life policies upon surrender.
IncorrectAccording to the policy terms, surrendering a term life insurance policy prematurely typically results in receiving only the premiums paid without any interest or bonuses. Unlike with whole life policies, there is no cash value or accrued bonuses associated with term life policies upon surrender.
- Question 19 of 30
19. Question
Mr. Johnson has a universal life insurance policy with a death benefit provision. He recently passed away, and his beneficiary has submitted a death claim to the insurer. What will the insurer likely do before settling the claim?
CorrectInsurers typically conduct an investigation into the cause of the policyholder’s death before settling a death claim, especially for larger sums insured or in cases where the cause of death is unclear. This investigation ensures that the claim is legitimate and complies with the terms and conditions of the policy.
IncorrectInsurers typically conduct an investigation into the cause of the policyholder’s death before settling a death claim, especially for larger sums insured or in cases where the cause of death is unclear. This investigation ensures that the claim is legitimate and complies with the terms and conditions of the policy.
- Question 20 of 30
20. Question
Mr. Lee has a whole life insurance policy with a cash value component. He is facing financial difficulties and wishes to obtain a loan against his policy. What option does Mr. Lee have regarding obtaining a loan?
CorrectWhole life insurance policies often accumulate a cash value over time, which policyholders can access through policy loans. Mr. Lee can obtain a loan against the cash value of his policy, using the policy itself as collateral. This loan option provides a source of funds for policyholders facing financial difficulties without surrendering the policy. However, it’s important for Mr. Lee to understand the terms and conditions of the loan, including any interest rates and repayment requirements, to avoid potential consequences such as reduced death benefits or policy lapses.
IncorrectWhole life insurance policies often accumulate a cash value over time, which policyholders can access through policy loans. Mr. Lee can obtain a loan against the cash value of his policy, using the policy itself as collateral. This loan option provides a source of funds for policyholders facing financial difficulties without surrendering the policy. However, it’s important for Mr. Lee to understand the terms and conditions of the loan, including any interest rates and repayment requirements, to avoid potential consequences such as reduced death benefits or policy lapses.
- Question 21 of 30
21. Question
Ms. Cheung is the beneficiary of her father’s life insurance policy. Unfortunately, her father passed away recently. Which of the following documents will Ms. Cheung likely need to submit along with the claim form to process the death benefit?
CorrectWhen submitting a death claim for a life insurance policy, beneficiaries typically need to provide documentation proving their relationship with the deceased, such as a family registry or marriage certificate. This documentation helps verify the beneficiary’s eligibility to receive the death benefit under the policy terms.
IncorrectWhen submitting a death claim for a life insurance policy, beneficiaries typically need to provide documentation proving their relationship with the deceased, such as a family registry or marriage certificate. This documentation helps verify the beneficiary’s eligibility to receive the death benefit under the policy terms.
- Question 22 of 30
22. Question
Mr. Kwok has a whole life insurance policy with a cash value component. He decides to surrender his policy after holding it for several years. How will the surrender value of his policy be determined?
CorrectWhen surrendering a whole life insurance policy, the surrender value is typically lower than the sum assured due to deductions for administrative fees, charges, and any outstanding loans against the policy. The surrender value represents the cash value accumulated in the policy, net of deductions, and is the amount payable to the policyholder upon surrender.
IncorrectWhen surrendering a whole life insurance policy, the surrender value is typically lower than the sum assured due to deductions for administrative fees, charges, and any outstanding loans against the policy. The surrender value represents the cash value accumulated in the policy, net of deductions, and is the amount payable to the policyholder upon surrender.
- Question 23 of 30
23. Question
Mrs. Yip has a term life insurance policy that has expired. She wants to continue having life insurance coverage. What options does Mrs. Yip have to maintain coverage?
CorrectWhen a term life insurance policy expires, the policyholder typically has the option to purchase a new term policy with different terms and conditions. This allows Mrs. Yip to continue having life insurance coverage, although the premiums and coverage may differ from her previous policy. Renewal options or conversion privileges may vary depending on the insurer and the specific policy terms.
IncorrectWhen a term life insurance policy expires, the policyholder typically has the option to purchase a new term policy with different terms and conditions. This allows Mrs. Yip to continue having life insurance coverage, although the premiums and coverage may differ from her previous policy. Renewal options or conversion privileges may vary depending on the insurer and the specific policy terms.
- Question 24 of 30
24. Question
Mr. Lam has a whole life insurance policy with a maturity benefit. Upon reaching the maturity date of his policy, Mr. Lam decides to continue his coverage. What option does Mr. Lam have to maintain coverage after maturity?
CorrectUpon reaching the maturity date of a whole life insurance policy, the policyholder typically has the option to renew the policy for another term, subject to the insurer’s terms and conditions. Renewal allows Mr. Lam to maintain his coverage and continue benefiting from the protection provided by the policy, albeit with potentially adjusted premiums and terms.
IncorrectUpon reaching the maturity date of a whole life insurance policy, the policyholder typically has the option to renew the policy for another term, subject to the insurer’s terms and conditions. Renewal allows Mr. Lam to maintain his coverage and continue benefiting from the protection provided by the policy, albeit with potentially adjusted premiums and terms.
- Question 25 of 30
25. Question
Miss Wong has a universal life insurance policy with an investment component. She decides to surrender her policy early. Which of the following factors may affect the surrender value of her policy?
CorrectIn universal life insurance policies with an investment component, the surrender value may be influenced by the performance of the underlying investments within the policy. If the investments have performed poorly, the surrender value may be lower than expected. Conversely, if the investments have performed well, the surrender value may be higher. Other factors such as age at purchase, premiums paid, and insurer’s financial standing may also play a role but are generally secondary to investment performance in determining surrender value.
IncorrectIn universal life insurance policies with an investment component, the surrender value may be influenced by the performance of the underlying investments within the policy. If the investments have performed poorly, the surrender value may be lower than expected. Conversely, if the investments have performed well, the surrender value may be higher. Other factors such as age at purchase, premiums paid, and insurer’s financial standing may also play a role but are generally secondary to investment performance in determining surrender value.
- Question 26 of 30
26. Question
Mr. Ho has a whole life insurance policy with a cash value component. He wants to withdraw a portion of the cash value to cover some immediate expenses. What option does Mr. Ho have to access the cash value of his policy?
CorrectWhole life insurance policies often allow policyholders to borrow against the cash value of their policy. This loan option provides policyholders with access to funds while allowing the policy to remain in force. However, it’s essential for Mr. Ho to understand the terms and conditions of the loan, including any interest rates and repayment requirements, to avoid potential consequences such as reduced death benefits or policy lapses.
IncorrectWhole life insurance policies often allow policyholders to borrow against the cash value of their policy. This loan option provides policyholders with access to funds while allowing the policy to remain in force. However, it’s essential for Mr. Ho to understand the terms and conditions of the loan, including any interest rates and repayment requirements, to avoid potential consequences such as reduced death benefits or policy lapses.
- Question 27 of 30
27. Question
Ms. Ng has a term life insurance policy with a level premium structure. What does “level premium” mean in the context of Ms. Ng’s policy?
CorrectIn a term life insurance policy with a level premium structure, the premium remains constant throughout the policy term. This means that Ms. Ng will pay the same premium amount for the duration of the policy, providing predictable and stable costs for insurance coverage.
IncorrectIn a term life insurance policy with a level premium structure, the premium remains constant throughout the policy term. This means that Ms. Ng will pay the same premium amount for the duration of the policy, providing predictable and stable costs for insurance coverage.
- Question 28 of 30
28. Question
Mr. Chow has a universal life insurance policy with a flexible premium payment option. What does “flexible premium” mean in the context of Mr. Chow’s policy?
CorrectIn a universal life insurance policy with a flexible premium payment option, policyholders like Mr. Chow can choose to pay varying amounts for their premiums, subject to certain limits and guidelines specified by the insurer. This flexibility allows policyholders to adjust their premium payments based on their financial circumstances and needs while maintaining their coverage.
IncorrectIn a universal life insurance policy with a flexible premium payment option, policyholders like Mr. Chow can choose to pay varying amounts for their premiums, subject to certain limits and guidelines specified by the insurer. This flexibility allows policyholders to adjust their premium payments based on their financial circumstances and needs while maintaining their coverage.
- Question 29 of 30
29. Question
Miss Lee has a whole life insurance policy with a non-forfeiture option. What does the non-forfeiture option provide to Miss Lee?
CorrectA non-forfeiture option in a whole life insurance policy provides the policyholder, such as Miss Lee, with the option to surrender her policy in exchange for a cash value. This option allows policyholders to receive a portion of the accumulated premiums and interest if they choose to terminate the policy before maturity.
IncorrectA non-forfeiture option in a whole life insurance policy provides the policyholder, such as Miss Lee, with the option to surrender her policy in exchange for a cash value. This option allows policyholders to receive a portion of the accumulated premiums and interest if they choose to terminate the policy before maturity.
- Question 30 of 30
30. Question
Mr. Liu has a term life insurance policy with a renewable feature. What does the renewable feature allow Mr. Liu to do?
CorrectThe renewable feature in a term life insurance policy allows the policyholder, like Mr. Liu, to extend the policy term beyond the original duration without undergoing additional underwriting. This option provides flexibility for policyholders to continue their coverage beyond the initial term, although premiums may increase upon renewal based on the policyholder’s attained age.
IncorrectThe renewable feature in a term life insurance policy allows the policyholder, like Mr. Liu, to extend the policy term beyond the original duration without undergoing additional underwriting. This option provides flexibility for policyholders to continue their coverage beyond the initial term, although premiums may increase upon renewal based on the policyholder’s attained age.